Terms and Conditions

By using this website or availing services from PhotonMan™, you agree to the following terms:

1. Services

PhotonMan™ offers digital services including automation, AI solutions, workflow design, consulting, and related implementation services. Service scope is defined in proposals or agreements.

2. Payments

Payments must be made as per agreed timelines or milestones. Work may be paused if payments are delayed.

3. Intellectual Property

• Upon full payment, clients receive rights to the custom deliverables created specifically for them
• PhotonMan™ retains ownership of internal frameworks, templates, reusable components, and know-how

4. Confidentiality

Both parties agree to maintain confidentiality of shared business and technical information.

5. Limitation of Liability

PhotonMan™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of delivered services or systems.

6. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

Pricing Details

PhotonMan™ provides customized digital services. Pricing depends on the nature, scope, and complexity of the work.

• All prices are clearly communicated before engagement
• Pricing may be one-time, milestone-based, or subscription-based, depending on the service
• No hidden charges
• Applicable taxes are disclosed separately, where required

For any fixed-price offerings, the price is displayed clearly on the respective service or checkout page.

Shipping Policy

PhotonMan™ is a brand of Seven Prosper Soft Labs Private Limited.

PhotonMan™ primarily provides digital services, automation solutions, AI implementations, consulting, and software-related deliverables. We do not ship any physical goods.

All deliverables are shared electronically via email, cloud platforms, dashboards, or client-approved tools.

As no physical goods are sold or shipped, shipping timelines and logistics are not applicable.

Privacy Policy

PhotonMan™ is a brand of Seven Prosper Soft Labs Private Limited.

We respect your privacy and collect information strictly on a need-to-know basis, depending on the nature of the product or service being availed.

Information We Collect

The type and extent of information collected varies by product or service and may include:

• Basic contact details (name, email, company)
• Billing and payment information (processed via secure third-party gateways)
• Business, operational, or technical data required to deliver a specific service
• Usage data related to software tools, dashboards, or systems provided

Each product or service may require different levels of information, which are clearly defined in the respective agreement or proposal executed with the customer.

Use of Information

Information collected is used solely for the purpose of delivering the agreed product or service, including:

• Service delivery and support
• Communication related to the engagement
• System performance, maintenance, and improvement

The use, retention, and handling of data is governed by the specific agreement signed for that product or service.

Data Security

We implement reasonable and industry-standard security practices to safeguard data.

Payment information is handled directly by secure payment gateways and is not stored on our servers.

Third-Party Services

PhotonMan™ may use trusted third-party tools (such as cloud providers, analytics tools, or communication platforms) as required for service delivery. These tools comply with applicable data protection standards.

We do not sell or rent personal or business data to third parties.

Cancellation and Refund Policy

PhotonMan™ provides customized digital services and solutions, and therefore follows a structured and transparent refund approach.

Standard Policy

Unless otherwise specified in a written agreement:

• Before project initiation: Full refund, excluding payment gateway charges (if any)
• After work has commenced: Refunds, if applicable, are calculated based on the proportion of work completed
• Completed milestones or delivered work: Non-refundable

Service-Specific Terms

For certain products, services, or long-term engagements, cancellation and refund terms may differ.

In such cases:

• The terms defined in the specific agreement, proposal, or statement of work signed between PhotonMan™ and the customer shall prevail
• Customers are advised to review service-specific terms before making payments

All applicable cancellation and refund terms are communicated prior to engagement.

To request cancellation or refund, please contact support@photonman.ai with relevant payment and service details.